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Freight Forwarding Rebuilt for the AI Era

The operating record for freight forwarders and exporters, from first booking to final invoice.

PDF
Bill of lading draftFrom CMA CGM · 2 min ago
Needs review
Invoice INV/26-27/00418Sent
₹48,250Freight, THC and documentation · e-invoice IRN generated
JOB-20261003-0042On schedule
Shipper
Meridian Agro Exports Pvt. Ltd.
Container
TGHU 884112-0 · 20GP
POL → POD
INMUN → AEJEA
Vessel
CMA CGM TIGRIS
SI cut-off
06 Oct · 18:00

Built around the lines, ports and ICDs forwarders work with every day

  • Maersk
  • MSC
  • CMA CGM
  • Hapag-Lloyd
  • ONE
  • Evergreen
  • COSCO
  • HMM
  • Wan Hai
  • KMTC
  • Arkas
  • INNSANhava Sheva
  • INMUNMundra
  • INPAVPipavav
  • INMAAChennai
  • INTKDICD Tughlakabad
  • INDERICD Dadri
  • AEJEAJebel Ali
  • SGSINSingapore
  • NLRTMRotterdam
The problem

Six places to look, now just one.

Today, the facts about a container sit in inboxes, spreadsheets, shared drives, paper registers and printed checklists. Freightflow puts them on one job record, so every desk looks in the same place.

Where the facts live today
FreightflowLive
JOB-20261003-0042Updated by every desk, in one place
Documents4 of 6Docs desk
Packing listv3 · latestDocs desk
VehicleHR55 AB 2231Transport
BL draftv3 approvedDocs desk
Gate-in10:42 todayPort ops
Tariff2026–27 cardAccounts
Document checklistPrinted, in the job file
2 of 6 missing
  • Invoice(in)
  • Packing list(in)
  • Health cert(missing)
  • APEDA(missing)
Ticked by hand, kept in the file
Gate registerPaper log at ICD Dadri
IN 10:42, on paper
TGHU884112-0 · IN 10:42On paper, at the gate
Excelloading_plan_v7_final.xlsx
Truck number: ??
MSKU77…HR55…20GPTGHU88…??20GPEGSU50…DL1L…40RF
EmailRE: RE: FW: Revised PL
PL_v2 or PL_v3?
“Please use this one and ignore the earlier file.”PL_v2.pdfPL_v3.pdf
Rate cardShared drive · edited in March
Still on 2025 rates
Billing on 2025 THC rates.Should be the 2026–27 card
PDFBL_draft_v3.pdf
v1 and v2 still in the thread
v1 and v2 are still in the thread
The platform

Every desk, connected.

A job created in Transport flows into Port Ops, collects its documents and lands in Billing. Nobody types it in twice.

Transport

Plan, dispatch and track every truck.

HR55 AB 2231Factory → ICD Dadri
DL1L 9087Dadri → Mundra
MH04 KT 5521Vashi → Nhava Sheva
Port Ops

See every cut-off and free day coming.

4dfree time left
Free time left, shown on every container
Documents

Every paper, attached to its container.

  • Checklist(attached)
  • Commercial invoice(attached)
  • Packing list(attached)
  • Health certificate(pending)
  • APEDA(pending)
  • Shipping bill(attached)
Billing

Bill the moment the work is done.

Ready to invoice₹3,12,400Charges collected from completed moves
Search

Find any container by its number.

TGHU 884112-0
JOB-20261003-0042Gated in · Mundra
Roles

Every role sees its own screens.

OperationsCS deskDocumentationAccountsManagementPermissions decide what each desk can see and do.
One container

Every move, on one record.

Follow TGHU 884112-0 from the factory to the vessel. Each desk records its step, and everyone sees where the box is.

  1. 01

    Factory

    Stuffed and sealedSeal SL-448291
  2. 02

    ICD Dadri

    Customs clearedGate-in 2 Oct · 16:10
  3. 03

    Rail out

    Rake to MundraOn schedule
  4. 04

    Mundra port

    Gated in before cut-offGate-in 10:42 today
  5. 05

    CMA CGM TIGRIS

    INMUN → AEJEALoaded
How it works

Booking to invoice, in three steps.

  1. 01

    Create the job

    Pick the shipper, line, depot and factory. Freightflow registers the job and sends the dispatch to the transporter.

  2. 02

    Track every move

    Freightflow follows each container from empty pickup through the factory, ICD, port and vessel, and counts the free time on every box.

  3. 03

    Hand over and bill

    Documents and handovers close the job, and every charge flows straight into billing.

Results

What changed with our customers.

Billing at a freight forwarder running on Freightflow: fewer invoices sent back for correction, and more invoices raised.

Invoice rework rate

9.2%to2.5%

Invoices raised

+49%

Rework per billing executive

Invoice rework rate per billing executive, before and after
Billing executiveChartRework, before to after
A17.3% → 3.3%
B8.1% → 2.2%
C7.0% → 0.0%
D6.5% → 2.0%
E4.8% → 4.0%
Fnew → 2.3%
  • 2×billing revenue compared with last year
  • 60%better operations planning
  • lower reefer plug-in and other avoidable charges
Security

Security, built into the data layer.

Built in from day one, not bolted on. Designed for 200+ people working at once.

Tenant isolation

Every record belongs to exactly one company. The scope is applied at the data layer, so a query that forgets it returns nothing rather than everything.

The same query, twice
TGHU 884112-0With tenant scope
no rowsWithout it

Encrypted credentials

GST, e-invoice and portal secrets are encrypted at rest and never returned to the browser.

Encrypted in transit

Every connection between your browser, our services and your integrations is encrypted with TLS.

Role-based access

Roles and permissions gate every action. People see and do only what their role allows.

Full audit trail

Change logs, document versions and every GST IRN request and response are recorded for review.

FAQ

Good questions.

Something else? Talk to us.

How long does it take to go live?

Usually a few weeks. We import your customers, depots, shipping lines and rate cards, then train each desk on its own screens.

Can we bring our existing data?

Yes. We import from Excel, including open jobs, so nothing in progress is lost.

Does Freightflow handle GST e-invoicing?

Yes. Invoices, credit notes and debit notes get their IRN through a GST Suvidha Provider, and the IRN, QR code and acknowledgement are printed on the document.

Does it work with Tally?

Yes. Invoices, purchase bills and receipts sync to Tally as vouchers, so your accounts team doesn't key them in again.

Who can see what?

Access is role-based. Operations, CS, documentation, accounts and management each see only the workspaces and actions their role allows.

How is pricing worked out?

It depends on the number of users and the modules you need. Book a demo and we'll send a quote for your setup.

See it with your own shipments.

A 30-minute walkthrough, set up around how your desks work today.

We reply within one working day.