Freight Forwarding Rebuilt for the AI Era
The operating record for freight forwarders and exporters, from first booking to final invoice.
- Shipper
- Meridian Agro Exports Pvt. Ltd.
- Container
- TGHU 884112-0 · 20GP
- POL → POD
- INMUN → AEJEA
- Vessel
- CMA CGM TIGRIS
- SI cut-off
- 06 Oct · 18:00
Built around the lines, ports and ICDs forwarders work with every day
- Maersk
- MSC
- CMA CGM
- Hapag-Lloyd
- ONE
- Evergreen
- COSCO
- HMM
- Wan Hai
- KMTC
- Arkas
- INNSANhava Sheva
- INMUNMundra
- INPAVPipavav
- INMAAChennai
- INTKDICD Tughlakabad
- INDERICD Dadri
- AEJEAJebel Ali
- SGSINSingapore
- NLRTMRotterdam
Six places to look, now just one.
Today, the facts about a container sit in inboxes, spreadsheets, shared drives, paper registers and printed checklists. Freightflow puts them on one job record, so every desk looks in the same place.
- Invoice(in)
- Packing list(in)
- Health cert(missing)
- APEDA(missing)
Scattered across tools
Email, Excel, PDFs, a paper gate register and a printed checklist each hold a piece of the shipment, and none of them talk to each other.
No single source of truth
Three versions of the packing list, two vehicle numbers. Nobody is sure which one is current.
Updates arrive too late
By the time someone pieces it together, the cut-off or the free days have already slipped.
Every desk, connected.
A job created in Transport flows into Port Ops, collects its documents and lands in Billing. Nobody types it in twice.
See every cut-off and free day coming.
Every paper, attached to its container.
- Checklist(attached)
- Commercial invoice(attached)
- Packing list(attached)
- Health certificate(pending)
- APEDA(pending)
- Shipping bill(attached)
Bill the moment the work is done.
Find any container by its number.
Every role sees its own screens.
Every move, on one record.
Follow TGHU 884112-0 from the factory to the vessel. Each desk records its step, and everyone sees where the box is.
- 01
Factory
Stuffed and sealedSeal SL-448291 - 02
ICD Dadri
Customs clearedGate-in 2 Oct · 16:10 - 03
Rail out
Rake to MundraOn schedule - 04
Mundra port
Gated in before cut-offGate-in 10:42 today - 05
CMA CGM TIGRIS
INMUN → AEJEALoaded
Booking to invoice, in three steps.
- 01
Create the job
Pick the shipper, line, depot and factory. Freightflow registers the job and sends the dispatch to the transporter.
- 02
Track every move
Freightflow follows each container from empty pickup through the factory, ICD, port and vessel, and counts the free time on every box.
- 03
Hand over and bill
Documents and handovers close the job, and every charge flows straight into billing.
What changed with our customers.
Billing at a freight forwarder running on Freightflow: fewer invoices sent back for correction, and more invoices raised.
Invoice rework rate
9.2%to2.5%
Invoices raised
+49%
Rework per billing executive
| Billing executive | Chart | Rework, before to after |
|---|---|---|
| Billing executive A | 17.3% → 3.3% | |
| Billing executive B | 8.1% → 2.2% | |
| Billing executive C | 7.0% → 0.0% | |
| Billing executive D | 6.5% → 2.0% | |
| Billing executive E | 4.8% → 4.0% | |
| Billing executive F | new → 2.3% | |
0%5%10%15% |
- 2×billing revenue compared with last year
- 60%better operations planning
- lower reefer plug-in and other avoidable charges
Security, built into the data layer.
Built in from day one, not bolted on. Designed for 200+ people working at once.
Tenant isolation
Every record belongs to exactly one company. The scope is applied at the data layer, so a query that forgets it returns nothing rather than everything.
Encrypted credentials
GST, e-invoice and portal secrets are encrypted at rest and never returned to the browser.
Encrypted in transit
Every connection between your browser, our services and your integrations is encrypted with TLS.
Role-based access
Roles and permissions gate every action. People see and do only what their role allows.
Full audit trail
Change logs, document versions and every GST IRN request and response are recorded for review.
How we think about the work.
All postsHow long does it take to go live?
Usually a few weeks. We import your customers, depots, shipping lines and rate cards, then train each desk on its own screens.
Can we bring our existing data?
Yes. We import from Excel, including open jobs, so nothing in progress is lost.
Does Freightflow handle GST e-invoicing?
Yes. Invoices, credit notes and debit notes get their IRN through a GST Suvidha Provider, and the IRN, QR code and acknowledgement are printed on the document.
Does it work with Tally?
Yes. Invoices, purchase bills and receipts sync to Tally as vouchers, so your accounts team doesn't key them in again.
Who can see what?
Access is role-based. Operations, CS, documentation, accounts and management each see only the workspaces and actions their role allows.
How is pricing worked out?
It depends on the number of users and the modules you need. Book a demo and we'll send a quote for your setup.
See it with your own shipments.
A 30-minute walkthrough, set up around how your desks work today.